United States Postal Service

Was told my “priority package” was sent back to my address despite speaking with two representatives telling me that they were going to keep my mail at this post office because my matter was urgent. Not only this but the lady was rude and disrespectful. I would recommend any other service for your mail if you actually want to feel like what your sending is important.

REGINA for passports was AWESOME! She is very courteous and had amazing service! My wife and I were in and out in 20 mins FLAT! Finally, a “good” usps customer service experience! There was another woman who was wearing a mask that was extremely helpful who took our pictures! Thank you! I didn’t catch her name.

Mail carriers don't deliver and when you go inside to pick your package they make it a hassle, nobody that works there checks for online services that they promote on the slips that they leave in your mailbox. Terrible customer support, terrible customer service, terrible workers

They will not answer the phone. Lost paperwork & packages.

I was told to walk in 9am-12pm to apply for my passport the next day I got there at 9am and they had a line with about 10 people and they said they are not taking anymore walk in,if that was communicated to me day before I would’ve prepared accordingly,these people are Rude,unprofessional and cannot communicate effectively DO BETTER …