Tires Plus

Absolutely amazing customer service, the car we took in was an absolute beater, 2008 Honda fit with 206k miles that’s been through 3 deer and held together by zip ties and hopes and dreams, that did not stop Jason and Steven and the team at the Robert c Daniel jr tires plus from making sure we were taken care of, my family was going through a loss at the time and Jason was very understanding and sentimental about, extremely professional and friendly and I can assure you this will be the only place I take not only my Honda fit but also my 2020 corvette. Amazing customer service you guys, we really do greatly appreciate everything you did for us.

I had an 11:00 AM appointment but was told there would be at least a 2-hour wait. What’s the point of making an appointment if it’s not honored? On top of that, the lobby was filthy — trash on the floor, flies and bugs everywhere. It was genuinely uncomfortable to sit and wait in such an unsanitary environment. Completely unacceptable.

Had a flat tire at 5:59 p.m.! Tires Plus closes at 6:00 p.m. I explained to them my situation and Jason, the supervisor, acted without question. He was very understanding along with the gentlemen that were with him. Keep in mind, these guys just finished a long day of work and I’m sure had the weekend thoughts running in their mind. Needless to say, the staff at Tires Plus had me out the door in 20 minutes tops and after hours! I’m very glad such people exist in the automotive industry! Thanks again guys! Definitely will be seeing you guys next time it is needed!

When I visited Tires Plus today, I received phenomenal customer service from Mr. Nathan and Mr. Jason. Their professionalism was outstanding, and they both demonstrated a great knowledge of what would be best for me and my vehicle. I truly appreciate their honesty, expertise, and excellent service. Thanks a bunch

Everything went good until I got home and realized that all except 1 of my rims were damaged. I immediately called to let them know what was going on i spoke to Jason and I was told that my car was already like that when I brought in which it wasnt and was also told there was no way they damaged my rims when taking my tires off. I had only had the car 2 weeks before I took it to them. I did take my car back up there to show them what I was talking about but they took so long to come to the front counter that I just ended up leaving because there were 3 other people waiting and I had to go to work. The fact that the guy Jason laughed st the situation and completely acted as if he didn't care about my concerns is what pissed me off. I never went back or called again