SureStay Plus Hotel By Best Western Augusta

Great location everything is in walking 🚶 distance. Staff is extremely friendly and helpful with any requests you may need . Found the room to be spacious and clean as well. The ladies that cook the breakfast are very nice and put a wonderful meal out each morning. Miss Dee and Miss Vee are a credit too your hotel. Jefferson and Clarrisa work the front and are also a credit too your hotel. I would highly recommend this hotel for your next stay

Clean, affordable, fantastic! Super close to airport (13 minute drive) and to the Master’s (7 minute drive). Check-in with easy for me and my fiancé, rooms were spacious and clean. 10/10 would stay again. Victor at the front desk was super helpful with nearby bar recommendations (shout out to Doc’s Porch) and food spots! Great hotel for a quick crash!

Very clean. I had no cups in the room and I only have one shampoo and one bar soap I absolutely love that there were no bugs at all extremely clean.

Hotel is under renovation and the first night I was giving a room and the water did not come on so I was moved downstairs to the only other disability room. Working at night at a job close by so when I came in the room was never cleaned and cleaned towels wasn’t given out. I was told on the 12th I had to get another room because one of the workers wife has a walker and needed the room, so I was moved back to the third room to a room that when I turned in the water to take a shower the water didn’t come out the septic but ran down inside the walls and caused the hotel to flood. I couldn’t find anyone at the desk and had to track down the maintenance guy outside doing yard work. When I asked could I be given something for the inconvenience, I was asked to check out of the hotel by the people who are in charge until the owner comes back from India on the June 30th

Room is very outdated and dirty. Floor is disgusting. Purple stains all over sink. The hot tub doesn't work. No shampoo or conditioner or lotion. There are no elevators. They lie online about having breakfast. There is no breakfast even tho building has kitchen and dining area. They just don't use it for anything. At 8 am we are informed the lobby coffee is cold and we can microwave it. No coffee pots in rooms. Key card readers on exterior of building are broken. Absolutely horrible stay. Im so thankful i dont have my toddlwr with me. Not worth the cheaper price tag in Any way. Find some place nicer kept. Posting pictures of mold on ceiling and dead palmetto roach in room, also the broken hot tub that's pealing away from the room.