Parks Pharmacy

Today was a Snow Day in North Augusta . Also my emergency dental appointment.. Parks Pharmacy went above and beyond as always. Long story short, they closed early but called me to see if I needed my antibiotics. And when I called back 30 minutes later. He was still at Pharmacy and I got to get my relief with my antibiotics. On this snow day in North Augusta SC. Thank You !! DJ>TJ can't remember his name by thank you sir !! I highly recommend Parks Pharmacy!!

I called to get some information about getting something filled for my son. The staff was rude and short with me. One lady said hold on and quickly put the phone on hold before I could even acknowledge it. Next thing I know someone else was on the phone, and I had to re-explain everything I just told the previous person. When I said I didn’t know she was passing me to someone else, the next person said “yeah”. If ever I needed another pharmacy in the future they wouldn’t get the business.

Park's Pharmacy is a wonderful home town place where everyone is friendly and helpful. I enjoy picking up prescriptions here. Pharmacist Laura is especially nice.

I was a customer here for years, loved the friendly atmosphere, my kids loved the lollipops, everyone was so polite, sweet, and professional! Until today, however, when an employee called me a choice obscenity in the parking lot in front of my child because he said I parked too close to him, and "sorry" was not enough for him. I got the impression that this older gentleman might have been a couple pills short of a zpack, if you catch my drift; He stood behind my car to block me from leaving because he was not done lecturing me on how "disrespectful" my parking was and recorded me as I backed out to leave, all the while as I tried to explain to him my parking was not a personal vendetta. The staff was made aware of their employee's harassment and generally bizarre behavior, and did nothing. They concluded that there's no way this could have occurred because this particular employee "doesn't cuss." My husband was asked to leave when he arrived to discuss the matter with the older gentleman, who then claimed I hit his car, but then changed his mind after my husband asked to look at the damage. You can't make this stuff up. We try and support small businesses when we can, and North Augusta has proven to have many hidden gems. I would expect this type of thing in some remote, podunk town along a long stretch of highway, but not in the heart of North Augusta. There were definitely employees I looked forward to seeing at Parks, but after this I will leave my prescriptions to the big dogs who take professionalism and competency seriously, please and thank you!

I usually order and pick up the colostomy supplies for my father who is 83 years old and for the last few months the pharmacy has been billing my father $3.40 co-payment which amount has to be paid by his second insurance. Well, yesterday I went to pick up this month's supplies, a gentleman of about 120 years old who works in the medical supplies area tells me that I have a balance and for the 20th time I tell him that the deductible and co-payment is $0 because My father has 2 health insurance. and the very rude 135 year old gentleman tells me that why I am crying to pay $13 that amount is nothing, that the pharmacy is giving my father ostomy supplies that cost $200 to $300 a month and I am crying to pay $3.40 per month, that if I don't pay they will not give my father any more supplies. and on the month of July the same 140 year old gentleman only gave my father half of the supplies with the commitment to call me in 2 days to pick up the the other half, a call I never received, but they did bill the $200 to $300 to my father's insurance. In short, I believe that whether he is an employee or the owner of the pharmacy, the 154-year-old gentleman must know how to relate to people and have empathy. and of course taking the pills for senile dementia. I feel very sorry for the young man who is helping that 200 year old gentleman because he is working in a hostile environment (I called the insurance and they told me that it was not my responsibility to pay what they were charging me)