Office Depot

I arrived at store at 6pm yesterday to get business cards ordered she had a lot of stuff to get done no problem I waited my turn so I thought I tell the employee what I wanted I did what was asked then left me to help everyone else I was still patient until more customers came in and he decides to take them around store to help granted I have waited mob turn for over 45 minutes and two hour of me being in the store patiently still no business cards poor customer service to me not the people that came up was more important than me I called back up there to talk to a manager after I cooled off never could get one I left mob number for them to call me no one did SAD.

I arrived 30 minutes before close on Monday, March 24th. I wanted to have four pages printed off, via email. There were two representatives, and I was the only customer in the store and they turned me away with an attitude. Very unprofessional.

i hate that i have watched first hand the decline of this place. office depot used to be my wallet's kryptonite, but now i have to force myself to go & it really sucks. ivan is a real winner for sure. he always greets you with a not-so-friendly reminder of what time they close (bc he apparently ALWAYS has somewhere important to be.) then, most recently, i was returning an item, he asks to see the receipt, i tell him i have it on the app. i finally find it, even though i only needed store credit for an exchange, to which he replies "it has to be the paper receipt." he has already rung up my other items & keeps insisting that i pay for them, like he already had 0 plans of issuing store credit. clearly it doesn't HAVE to be the paper receipt bc i definitely just hit "email receipt" on the card reader. i guess he wasnt ready for that response & he got so angry he balled up his fists & walked away from the register to take what appeared to be a "breather" while being calmed by another employee. while im standing there. without my items paid for. go ahead ivan, if you're that mad, hit me next time. bc all i did was come to buy office supplies & exchange one item for another - WITH MY ELECTRONIC RECEIPT.

My personal experience with every Office Depot I ever went to for service has been that they have always exceeded my expectations. Maybe because I’m grateful for the people that work there. The main point is that the company has to be good if the people are going to give good service. These people and Office Depots attitude is for me the reason I can go anywhere and succeed. I hope they continue to innovate and keep their people first.

Bartman was super patient and helpful with printing our invitations! He knew his stuff and seemed to be multitasking on a lot of different customers and issues related to running by the store.