Motel 6 Augusta, GA - Fort Gordon

Checked out 5 days early and was super transparent with staff about my decision to check out! Unfortunately the General Manager has not issued the refund for 5 days. I paid up front for 17 days! Also, when checking in I was given a room on second floor that was already occupied by another guest very very awkward! Then after that I was given room 300 seems like the front desk staff lives in the room next to 300…. The Manager and her coworker made me feel very uncomfortable leading to me checking out 5 days early! Also, heavy police presence around hotel which was another reason for me checking out early! I would avoid this Motel and Augusta Ga at all costs!

All I can say is GREAT STAY!! Clean rooms great staff!! They actually had a customer appreciate Bbq for the guest!! Way too cool! Entire staff especially Chevon Candace and Kat!

LOVE IT HERE. WE WILL BE COMING BACK. ROOMS NICE SIZE AND CLEAN. STAFF WAS AWESOME 👌This is a lie. The GM Candace asked me to see my phone and did this so that our rating scores could go up due to all the bad reviews and complaints. I worked at this place a year and a few months and just recently quit because she was being very unprofessional in front of guest.. After asking her not to talk to me in that manner and if we could handle anything other than the guest. Then we could discuss the issues at hand when the lobby is clear if sny guest. They are very unorganized. I come in at 3pm which is check in time. All reservations on the arrival list are supposed to be assigned before check in. Since she has been there, it's been like this. I asked the housekeeping supervisor if she had any rooms available so that I could assigned the reservations and her response was " I gotta go see what the girls got. I'm tryna get a Lil break so I can get something to eat. The GM rudely tells me to assign the rooms but as I was told by the laundry supervisor none if them was ready. At the end of it all the guest ended up with no room and had to walk to find somewhere else. I apologized to the guest and he was so nice and understanding. They are really in need of a well experienced worker to run that Motel cuz it's really bad and I'm surprised they haven't been shut down due to the bugs and mold in those rooms. The mold smell in so bad you could smell it on some of the guest that live there.

I can't really rate there rooms since they could not accommodate us even though we had a reservation. They were overbooked. That would have been bad enough since we are traveling with 2 dogs. The worst part is they charged us $ 140 even though we could not stay there. Good luck talking to a real person at that location. My CC company will try to get my $$ back. NEVER AGAIN will I deal with Motel 6

I didn't even get the room and was happy I didn't, It's 97 cats outside, and it smells like they sprayed the building and parking lot, by the looks of it It's for homeless people that just want a place to shower. Don't stay here. The staff is very nice though.