Marshall Pines Assisted Living & Memory Care

It was time for daddy to get the care of Memory Care. Marshall Pines has been wonderful! Nothing can make Alzheimer's disease be a good thing, but he is comfortable, clean, attended to, well fed and most days are good happy days for him. He loves the music, garden and meditation room. The staff tolerate difficult behaviors' with ease. I love that the staff stays consistent too. Management has been great helping me navigate the complex systems (Medicare and Hospice) and have kept us updated on daddy's situations. All of this is hard. But words can not express enough how grateful I am to Marshall Pines for giving me peace of mind that daddy is okay. Special thanks to Kellie Pugh, Administrator.

Marshall Pines is the best place I could have found for my mom. The staff is incredible. They are very concerned about their residents always checking on them, talking and laughing with them. So much like home, the residents are free to roam the entire building and not locked up in a certain area. Always activities going on and the meals are incredible. I would recommend Marshall Pines for you spouse or loved one. I have made so many new friends with the staff and residents. I could not be happier and most importantly, my mom is happy. My heart is at rest.

My Mom has been at Marshall Pines for almost 3 years. She likes it so much she now calls it home. All of the staff are helpful and caring people. The Medical stall, led by Teresa Brown, take excellent care of all the residents. The Culinary staff prepare meals that are very good. I have eaten with my Mom several times. The Activities staff keep the residents engaged and active. The Housekeeping staff keep things clean and tidy. The Executive Director Kellie Pugh is the warmest and most genuine caring person you will meet. I have seen talking with residents, asking about their families, and calling them by name. I know that I made the right decision when I brought my Mom to Marshall Pines.

Our family has only one regret with our loved one here at Marshall Pines. We wish we had found it sooner! We have been at two previous “premiere” memory care facilities in Augusta over the last few years and they just can’t hold a candle to the care our father receives here at Marshall Pines. They accept him for everything he is. They love him consistently where he is at each day in his ups and downs. The staff are GOLDEN. They operate a well oiled machine with precision care. The compassion and love displayed by each of the staff is overwhelming to us sometimes. We are overjoyed to be a part of the Marshall Pines family. We have FOUND ‘HOME’. Thank you so very much for making a difficult period in our lives feel like we aren’t just holding our heads above water. We can breathe knowing dad is well cared for each day and night. We can feel your empathy and love and that brings us GREAT COMFORT! Thank you and God Bless each of you!

Having my mother in Marshall Pines has given me a great peace of mind. The staff and admin are very dedicated which is comforting.There are daily engaging activities, field trips, a diverse community, good nutritional food, weekly laundry service, housekeeping weekly, full time on site nurse, weekly on site Dr visits and X-ray service, weekly community updates from admin, monthly newsletter, memory decor throughout facility. I recommend Marshall Pines to anyone in need of memory care for a loved one. I have no more sleepless nights.