Dollar Tree

Store was filthy, unmanaged and unsafe. I would not recommend shopping at this store for certain people that may have challenges or small children. It should be closed until it meets safe operational guidelines.

I went in to return quite a few Christmas items that I had not used from crafting. I was told by the manager that I had to have my receipt or show in my bank account where I purchased the items from her store. Even though I showed her on the corporate website where it says refunds are allowed without recepits she wouldn't do it. She said the policy changed in March but interesting how the corporate website hadn't been updated. There is also no return timeline policy on the corporate website and everything was in original packaging with all labels (unused) and even in the DT bags. All items were still in the store..on their shelves not discontinued. She told me I could go to another store to see if they would help me. When I questioned that if I can go to a different store this must not be a corporate policy update but sounds like her policy and she said others stores weren't following the update. Sounds like she didn't want to help me nor did she want to restock the items. I went to another store and had a great experience with no issues at all. They said they have had many customers come to their store and complain about this stores manager. Horrible experience but I am glad I went to the other location.

Absolutely horrible customer service. Especially from the store manager Pam. RUDE and has NO idea how to speak with customers.

The customer service is outstanding especially the store manager, Ms.Pam

Ran in to get some baking soda, but they did not have any.