Augusta Smiles Youth Dentistry

Not too long of a wait, maybe an hour from check-in to completion. We were there for a check up and cleaning. I arrived an hour early and allowed to check-in and be seen earlier, so I was able to walk out when I should have just been getting started. Staff was pleasant. Seems pretty well organized. we were given our next appointment card before leaving the dentist's area, so no need to stop and handle that on the way out.

I recently had the pleasure of taking my two kids to Augusta Smiles Dentistry, and I couldn't be more impressed with the experience! From the moment we walked in, the staff was welcoming and friendly, making my children feel comfortable and at ease. The dental team is incredibly professional and patient, taking the time to explain each step of the process in a way that my kids could understand. They made the visit not only educational but also fun, which is so important for young patients. The office itself is clean, well-organized, and equipped with the latest technology, which reassured me about the quality of care my children were receiving. I appreciate how the team prioritizes children's dental health while also ensuring that parents are involved and informed throughout the process. Overall, I am very pleased with the services provided by Augusta Smiles Dentistry. I highly recommend them to any parent looking for a friendly and professional dental practice for their kids!

I had a bit of a struggle to get an appointment, but it was due to a delay on the insurance side. When we got there, the service was amazing. The staff was friendly, and the wait wasn't too long to be called in. They were absolutely fantastic with my child, even when they had to extract a tooth. I would recommend them to anyone with kids.

I recently had the pleasure of receiving exceptional customer service from Kimberly H., and I felt compelled to share my experience. During a tense situation in the office, Kimberly stepped in and expertly deescalated the issue. Her calm demeanor and quick thinking not only resolved the conflict but also created a more positive atmosphere for everyone involved. What impressed me the most was how she went above and beyond to ensure customer satisfaction, even when it wasn’t expected of her. Her commitment to helping others and her proactive approach truly stood out. It's clear that Kimberly is dedicated to providing outstanding service, and I couldn’t be more grateful for her support. Thank you, Kimberly, for making a difference!

You all got my children in and out and did an awesome job with them today. I truly appreciate you. And we'll see you guys on the next appointment. Thank you so much.