Alternate Escapes Cafe
25722 B Street, Augusta, Georgia 30905
About
Alternate Escapes Cafe provides dining services focused on supporting Augusta's military community. However, recent service challenges with online ordering and wait times have created mixed experiences for local customers.
Reviews
Google User
Don't come here unless you're in tradoc and have zero other options. Wait time will be over 30 minutes and the food will end up being cold after they finally get the order right. I try to be thoughtful and courteous but the level of uncare is absolutely ridiculous and should not be tolerated just because they're pretty much the only option without paying 20 dollars in taxi fees
Google User
i waited 2 hours after putting in a chow now order and they tell everyone that they are not serving the people who put in orders online, but people who got in line got to get there food first. they should bring out orders based on time ordered. my friend and plenty of other people got there food except me. this is the second time this has happened to me. i had to get a refund and i do not recommend getting food from here.
Google User
I came in with a lightening McQueen outfit and was expecting to be served like a king, to my dismay they had me wait 2 WHOLE hours for sum chicken and waffles, the wait was so long that I stopped liking "Cars" all together, overall it was a very bad experience
Google User
Great staff and wonderful place for the teens to meet up at for D & D.
Google User
βDerrickβ was being rude to start out even before I got to the front. Once I got up there he gave me the wrong and incomplete order and was confused what I order when he had it electronically written, hand written, and my receipt. After he understood what I actually ordered it was also incomplete and he was trying to say that I only ordered one platter when I ordered two of the same thing. Overall it was bad customer service until the manager had to step in.
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